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Top Customer Concerns When Purchasing Machined Components

Over the years as Tamshell has built relationships with our customers and we end up working closely with buyers, engineers, quality specialists and project managers. We have supplied parts for nearly every industry from commercial spaceflight and defense to consumer electronics and toys. To meet the needs of our customers we learned what they needed from their suppliers and ensure we can deliver on our promise of perfectly machined parts. This is a short list of top customer concerns when purchasing machined components. Read on to see how we assure every customer that their project is in good hands with Tamshell.

Shop Capabilities

A top priority our customers have is finding an experienced supplier that can make quality parts. Too many shops claim to do precision machining but can’t deliver on their promises. They can’t produce parts in spec at production quantities, and that leaves you with a box full of rejections. Meanwhile your project stalls waiting for replacements. Tamshell can deliver parts that are in spec every time. We have a 99% on time delivery and 99% part acceptance rate. Tamshell specializes in machining engineered plastics and difficult materials while holding tolerances that other shops can’t match. Down to .0001” or one ten-thousandth of an inch! That takes some serious skill on the part of our machinists, finishing and inspection departments. When engineers and quality departments need a part machined with tight tolerances and flawless finishing across multiple critical dimensions, they choose Tamshell. To learn more about our technical capabilities please visit our capabilities page.

Pricing

We understand that price is always a top concern for our customers. Tamshell strongly believes in providing value to our customers through our experience and craftsmanship as a specialty machine shop. The true cost of a job is more than just the per unit price, and total cost can inflate when you factor in failures on the part of a cheaper machine shop that delivers parts late or out of specification. While delivering on our guarantee of machining high quality burr free parts, we do our best to provide competitive pricing for our customers. Whenever possible we work with buyers and our network of suppliers to provide volume-based price breaks and other options to get to a price point that everyone is happy with. This includes offering options for long-term buying programs, flexible release schedules and other convenient purchasing solutions that can lower unit cost. While Tamshell may not always be the cheapest quote you receive; you will see the difference in the quality of our parts and service which will save you money in the long run.

Lead Times

You have important deadlines that you need to meet, and we want to keep your project on schedule. We work hard to give you the most accurate lead times so you can make the right decisions. After you call or email us and our skilled account managers ask the right questions to get the details of your request, your requirements are passed on to our estimating department. Here our expert machinists, planning, and raw materials purchasing departments work together to give you an accurate quote and lead time on your parts. While we like to stay on schedule we know that issues can happen and delays or program changes can affect your part requirements, that’s why when possible we try accommodate expedites or push outs for orders that can help our customers. Please note that the current supply chain situation and material lead times will dictate your total lead time and delivery dates. We recommend that you plan ahead and order as early as possible.

Why Choose Tamshell?

With decades of experience precision machining, you can bet Tamshell will deliver your parts to print on time, every time! Talk to a Tamshell representative about any questions that you have in regard to new and existing designs, materials and planning. Thank you in advance for allowing us the opportunity to earn your business and be the trusted source for your next project.

Is your company local to Corona, California? How about meeting some of our amazing team in person? Get in touch with us to schedule a tour of our facility!

FAQ

Machining Frequently Asked Questions

We know every project is unique and that questions can arise when it comes to selecting the right partner for your manufacturing needs. Our team specializes in delivering precise, reliable machining solutions tailored to the exact specifications of each client. Below, we’ve gathered answers to some of the most commonly asked questions. If you don’t see your question here, please feel free to reach out – we’re always ready to assist with any additional information you need.

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What parts and component types does Tamshell machine?

Tamshell specializes in producing a diverse array of custom precision machined components tailored to our customers’ specifications. Utilizing modern, advanced 4th & 5th axis CNC mills, CNC Swiss and Swiss-screw, and CNC turning machines, we achieve tight tolerances with nearly any machinable plastic or metal material.

What’s on the shop floor?

Our primary machining department utilizes state-of-the-art CNC machining equipment to ensure precision and quality. The secondary department complements this with a variety of conventional tools and instruments. All our machinery is backed by our specialized in-house tooling department, ensuring seamless support and efficiency.

What materials does Tamshell machine and specialize in?

Our machine shop excels in precision machining of a wide range of materials, with a particular expertise in plastics. We also specialize in machining aluminum, brass, bronze, and stainless steel, ensuring high-quality results for diverse applications. Our advanced equipment and skilled team enable us to meet stringent tolerances and deliver custom components tailored to our clients’ specifications. Whether working with plastics or metals, we are committed to providing exceptional craftsmanship and reliable service.

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What tolerances can Tamshell hold?

We excel in close tolerance machining, holding tolerances as tight as +/- 0.0001″. Our capabilities include advanced 4th- and 5th-axis machining, complemented by a rigorous three-stage inspection process. This ensures burr-free parts and consistently exceeds the highest-quality finish requirements.

Does Tamshell offer manufacturing, material and other advice during the design phase of the project?

In short: yes, our team brings extensive expertise in the manufacturability of components and assemblies. As specialists in plastics machining, our in-house material experts will guide you in selecting the most optimal materials for your application, considering all usage factors.
Our skilled machinists are also proficient in working with various materials, including metals. We can review your 3D models and drawings, recommending any necessary changes before production begins.